Location: London/ Hybrid
Salary: £
Job Profile Summary
The main purpose of this role is to administrate reinsurance recovery activities for a Lloyd’s syndicate and associated insurance entities. In addition, the role holder will be required to provide renewal information to assist in the purchase of reinsurance coverage.
Job Description
- Reinsurance recoveries for excess of loss, proportional, and facultative accounts
- Calculate, issue, and monitor reinsurance collection notes as per contract terms and conditions
- Premium Adjustments, Profit Commission & NCB calculations
- Manage collection and payment of recoveries and premium, and manage Aged Debt
- Compliance with the Reinsurance Administration Department’s month/quarter-end deadline requirements
- Produce Risk and Claim bordereaux to support reinsurance accounts
- Produce renewal presentation information
- Respond to Broker/Reinsurer queries in a timely manner
- Cover note administration, including recording reinsurance information into in-house systems
- Review tasks completed by the Outsourcing Partner
- Project Work:
- Assist with the testing and implementation of new software and processes
- Release testing of current systems (e.g., Charisma & XL Pro)
- Management information reporting
- Other duties as assigned
- Manage relationships with customers, agents, and service providers:
- Foster positive relationships with customers and attain an understanding of their needs
- Ensure that the principles of Treating Customers Fairly are upheld by agents and service providers
- Ensure that customer complaints are promptly identified, recorded, and referred as appropriate
- Advise, assist, and service customers on insurance and risk matters to promote customer satisfaction
Essential:
- Previous reinsurance experience
- Experience with a Lloyd’s syndicate
- Proficiency in Excel, Word, and Microsoft Office (intermediate level)
- Previous involvement in a reinsurance platform implementation
- Experience with the LORS system
- Experience with XL Pro reinsurance platform
- Education