Location: London/ Home Based
Salary: £25,000 per annum
OVERALL RESPONSIBILITY
To provide administrative support and assistance to the Membership Department and Commercial Department. To manage and administer regional and central events.
Duties Include:
Membership
- To assist with the integrity and accuracy of the data held on the membership system.
- To assist with general administration duties as required.
- Assist with the production of internally produced and externally distributed membership information (e.g. new member packs, newsletters, key achievements information, communications register forms etc.).
- Responding/dealing with email/hard copy bounce backs.
- Chasing departmental outstanding payers
- Manage and administer regional events
- Deal with administration from broker panel members i.e. changes to classes of insurance, distribution of monthly invoicing and distribution of transfers to accommodate broker panel staffing issues etc.
- Assist with monitoring enquiries, regional events and membership team inboxes
- Webinar Administration
- To undertake ad hoc work as and when requested.
Broker ASSESS
- To help provide customer care and user support – handling user licence queries, amendments, new licences etc.
- To assist with marketing of the Broker ASSESS package to both BIBA members and Non-members, via all available channels and arranging trials as required.
GENERAL
- Ad hoc, cross-departmental duties, as required.
- Manage and administer central events.