Location: Location/ Hybrid
Salary: Competitive
About the Role:
The Graduate Trainee Programme is a 24-month training programme designed to provide participants with the business and technical skills needed to build a successful career in Claims. Trainees will work alongside experienced professionals, gaining in-depth knowledge of business units and underwriting philosophy. Through on-the-job learning, workplace mentoring, and directed self-study, the programme serves as a foundation for career advancement and offers an accelerated pathway in the insurance industry.
What Can I Expect as a Graduate Trainee?
On-The-Job Learning
Claims trainees will be involved in the examination, analysis, negotiation, and settlement of claims.
Collaborate closely with underwriters to analyse and interpret data, as well as provide training to the underwriting team.
Review claims data and underwriting documentation to assess the validity of notified losses.
Gain exposure to various aspects of the Claims team and expand industry knowledge.
Directed Self-Study
The programme includes professional designation courses that provide technical knowledge of insurance operations and industry practices.
Support for continuing education, including coverage of exam fees and textbooks, time off for exams, and additional compensation for successful completion.
Required completion of:
- Certificate CII – LM1, LM2, LM3 exams.
- Diploma CII – Four additional exams selected based on relevance.
Ongoing professional development training in areas such as communication, negotiation, self-awareness, and sales and marketing.
Structured development opportunities to strengthen skills and expand business understanding.
Mentoring
Each Graduate Trainee will be assigned a mentor from a different department to provide guidance and support.
Regular one-on-one meetings to discuss progression and career development.
Assistance with annual performance reviews and progression assessments through programme levels.
Rotation Scheme
Participants will gain experience across various business lines through two twelve-month placements.
Successful completion of each placement will enable progression within the programme.
Possible rotations include:
- First Party Claims (12 months)
- Third Party Claims (12 months)
Qualifications, Skills, and Experience
The programme is open to graduates from all disciplines, particularly those with numerate degrees or an interest in insurance, financial services, marketing, or sales.
Key attributes include:
- Critical thinking and analytical skills.
- Ability to work independently and collaboratively.
- Integrity, reliability, and strong work ethic.
- Technical accuracy and proficiency with software.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with a team-oriented approach.
- Ability to thrive in a fast-paced environment.
- Strong time management and organisational abilities.
- Proficiency in Microsoft Excel, Word, and Outlook.
This role offers a unique opportunity to develop expertise in Claims while gaining exposure to a dynamic and fast-moving industry.